Refund Policy for Parenting After Separation Courses
At Parenting After Separation, we are committed to providing you with high-quality courses that support you and your family through separation. Please read our refund policy carefully to understand the conditions under which refunds are granted.
1. General Course Refunds
For all courses (excluding Tuning into Kids and Circle of Security), you may request a refund within 14 days of purchase, provided you have not commenced the course. To qualify for a refund, you must submit your request within this 14-day period. Once you have started the course (e.g., by accessing course materials or videos), you are no longer eligible for a refund.
2. Tuning into Kids & Circle of Security Refunds
As Tuning into Kids and Circle of Security courses are designed to support a limited number of participants, and each participant’s registration secures a spot that could have been filled by another student, no refunds will be issued for these courses. Please ensure you can fully commit to the course before purchasing.
3. How to Request a Refund
To request a refund for eligible courses, please contact our support team at [email protected] within 14 days of purchase ensuring you include your purchase details.
4. Special Circumstances
In the event of extenuating circumstances, we may assess requests on a case-by-case basis. Please contact us if you have any concerns.
By purchasing any of our courses, you agree to the terms of this refund policy.